Category: Fuel Poverty

The external wall of a house is often constructed of two masonry (brick or block) walls, with a cavity (gap)

Loft Insulation As much as a third of the heat produced in a home could be escaping through the roof.

Tank & Pipe Insulation Both tank and pipe insulation keep water hotter for longer by reducing the amount of heat

Draughtproofing is one of the cheapest and easiest ways to save energy in any type of building.  It should be

Customers who find themselves struggling to pay fuel bills/arrears should be encouraged to contact their supplier as soon as possible. 

Income Support/income-based Jobseekers Allowance/income-related Employment,Support Allowance/Pension Credit and Universal Credit: Fuel Direct (also referred to within the Department for Work

Consumers may be able to pay for fuel in equal amounts every week, fortnight or month.  Payment books are suitable

Meters are special meters which only provide fuel after it is paid for. These meters are operated by tokens, cards

With this system fuel is used and paid for later – in other words the fuel is supplied on credit.

Smart meters will have replaced almost all existing electricity and gas meters in GB homes by 2020.  Smart meters measure