Tag: factsheet

Energy Suppliers and network operators are required to keep a register of customers who, by virtue of their circumstances, might

Some energy companies have trust funds which aim to help customers who are in debt, or which may fund projects

Anyone born on or before the qualifying date (for winter 2017/18 this is 5th August 1953) should receive a Winter

The Warm Home Discount Regulations (and recent Miscellaneous Amendments) introduced standard criteria for eligibility that all participating suppliers must adhere

Introduced in April 2011, the Warm Home Discount (WHD) obliges larger energy companies to provide a discount on energy bills

Home Energy Scotland loans replace two previous programmes – the HEEPS Loan Scheme and the Home Energy Scotland Renewable Loan

Warmer Homes Scotland is a Scottish Government funded fuel poverty scheme.  Warmer Homes Scotland is designed to help people make

In order to tackle fuel poverty and meet energy and emission reduction targets, a primary focus of the Scottish Government

There is a range of tariffs available from each energy supplier.  Suppliers may also offer ‘bundled’ products and rewards with

Most gas and electricity consumers can switch supplier, unless they have an outstanding fuel debt (the debt threshold for prepayment