Fuel Poverty

7. Paying by Regular Payment Scheme

Consumers may be able to pay for fuel in equal amounts every week, fortnight or month.  Payment books are suitable

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Fuel Poverty

2. Meters and How to Read Them

Electricity Meters There are three types of electricity meter in common use – standard (credit), variable rate (credit) and prepayment

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Fuel Poverty

4. Paying by Direct Debit & Standing Order

A direct debit is an instruction from a customer to their bank or building society which allows the fuel supplier

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Fuel Poverty

1. Understanding fuel bills and statements

Suppliers are required to provide their customers with specific information on electricity and gas bills and annual statements. Credit meter

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Social Work

Resist introduction of CONNECT tool

UNISON have established that the ‘CONNECT’ tool is being used by Council social work staff in Edinburgh and Glasgow when

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International

UNISON support for B’Tselem human rights group

UNISON has links with and has resourced projects promoted by B’Tselem. B’Tselem is the Israeli Information Center for Human Rights

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