CORONAVIRUS: SOCIAL HOUSING STAFF – Information and guidance

The Scottish Federation of Housing Associations has published a series of COVID-19 information briefings. The briefings on service delivery and health & safety contain useful information for staff working in the social housing sector. The briefings will be updated as the situation develops. You can find more information here.


Service Delivery briefing

This briefing defines who the key workers are within the social housing sector. This was agreed by the Social Housing Resilience Group and is intended to support social landlords in making decisions locally about essential service provision.

The Social Housing Resilience Group includes the SFHA, Scottish Government, the Scottish Housing Regulator, the Association of Local Authority Chief Housing Officers, Wheatley Group and the Glasgow and West of Scotland Forum of Housing Associations.

The SFHA is working with Scottish Government and the Scottish Housing Regulator on producing a standard authentication letter which will be issued to key workers in the social housing sector.

Health & Safety briefing

This briefing includes measures to be taken to ensure safe access to property for essential visits, safety checks & repairs, the deep cleaning of properties, and provision of PPE including PPE when delivering housing support in a care setting.