Income Support/income-based Jobseekers Allowance/income-related Employment,Support Allowance/Pension Credit and Universal Credit: Fuel Direct (also referred to within the Department for Work
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7. Paying by Regular Payment Scheme
Consumers may be able to pay for fuel in equal amounts every week, fortnight or month. Payment books are suitable
Read more6. Paying by Prepayment Meter
Meters are special meters which only provide fuel after it is paid for. These meters are operated by tokens, cards
Read more5. Quarterly Billing
With this system fuel is used and paid for later – in other words the fuel is supplied on credit.
Read more3. Smart Meters
Smart meters will have replaced almost all existing electricity and gas meters in GB homes by 2020. Smart meters measure
Read more2. Meters and How to Read Them
Electricity Meters There are three types of electricity meter in common use – standard (credit), variable rate (credit) and prepayment
Read more4. Paying by Direct Debit & Standing Order
A direct debit is an instruction from a customer to their bank or building society which allows the fuel supplier
Read more1. Understanding fuel bills and statements
Suppliers are required to provide their customers with specific information on electricity and gas bills and annual statements. Credit meter
Read moreFuel Poverty factsheets
This is a series of factsheets to accompany our booklet ‘Tackling Fuel Poverty’. 1. Understanding Fuel Bills & Statements 2.
Read moreResist introduction of CONNECT tool
UNISON have established that the ‘CONNECT’ tool is being used by Council social work staff in Edinburgh and Glasgow when
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